FREQUENTLY ASKED QUESTIONS ( FAQ )
1. When will I receive my watch as I purchased with the pre launch price?
2. What are the benefits of purchasing on pre launch price?
3. How do I change the strap?
4. Is my watch waterproof?
The water resistance of a SUAVE timepiece is 3ATM.
We recommend that you avoid all contact with water. Avoid wearing the watch when showering, bathing, swimming, diving, or any activity where it is exposed directly to water. The watch is resistant to everyday use and light rain.
Kindly note that water damaged is not covered under the 24-month warranty.
This Limited Warranty applies to Watches purchased directly from SUAVE Timepieces and covers any material or manufacturing defects under normal use during the Warranty Period.
During the Warranty Period, watch components covered include the movement, hands and dial.
The Warranty does not cover;
General wear and tear, improper handling or lack of care
Watch battery depletion or damage to watch battery by incorrect usage or accidents
Scratches, broken glass or chips
Damages caused by repairs, or adjustments carried out by a third party
Lost or stolen goods or parts
Fading, discolouration or deterioration
Within the Warranty Period, if the item is proven to be defective in material or manufacturing under normal use, SUAVE Timepieces will provide a like for like replacement, at no charge. If your model is not available, an alternative of equal value or similar style will be provided.
The Warranty is not void if a valid proof of purchase is not provided.
THE WARRANTY PERIOD
The Warranty Period is two (2) years from the date of purchase.