Privacy Policy

Suave Timepieces Limited is dedicated to safeguarding the privacy of our website users whilst also providing the highest quality of service possible. All information collected about you will be used lawfully by us, in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679. If there are any requests or queries you have concerning the use of your personal information, please contact

This privacy notice tells you about the information we collect from you when you are browsing and purchasing on this website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.


We are Suave Timepieces Ltd. You can contact us by email at

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.


The information that is likely to be collected from you could be any or all of the following:

Contact telephone numbers
Financial information such as credit/debit card numbers
IP address, which is automatically collected
Web browser type and version, which is automatically collected
Operating system, which is automatically collected
A list of URLs relating to your activity on this website, which is automatically collected
Cookie information which we provide more information about below.


We will use your information to verify your payment details for your purchase, process your order and to send you your goods. We will also send you a receipt via email, updates on the progress of your order and we may use your telephone number to contact you regarding your delivery.

We require this information in order to process your payment, deliver your goods and fulfil our contract with you.

This information will also be used for administration purposes.


Your information is stored in our order processing system which is based in Canada and the United States. This system complies with the EU-U.S. Privacy Shield Framework.

Your debit/credit card details are passed to a third-party payment processor which is based in the EEA and is operating under GDPR requirements.

If you are using a third-party payment processor (e.g. PayPal) your payment data will be protected under their privacy policy.

We use various third-party couriers to deliver your goods and we share with them your name, address and telephone number in order to complete the delivery.

We do not use the information you provide to make any automated decisions that may affect you.


We use these to provide a better online experience.

Cookies are small text files which are stored on your computer, mobile phone or device. Cookies may be placed on your device when you visit any website or open a marketing email.

Suave Timepieces Ltd. does not use cookies to collect personally identifiable information about you. We use cookies to remember your preferences when you visit our website, to tailor your visit, and monitor traffic to enable us to improve our website, our products, and our services.


By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.

You can also ask us to give you a copy of the information and to stop using your information for a period of time if you believe we are not doing so lawfully.

To submit a request by email, post or telephone, please use the contact information provided above.


Suave Timepieces Limited will not pass your information to any third parties except in the above mentioned circumstances. No debit/credit card information is held on this website.

If you wish to stop receiving any information about Suave Timepieces Limited and our services, please contact


Although we aim to have every picture and description accurate, mistakes do occur so please inform us if you see or read something that is not accurate.

If you’ve purchased something based on a picture or description on the website which turns out to be incorrect we’ll happily replace or refund the product, within the refund time frame.